Hands covered in grease, impact gun running, phone ringing on the bench. AlwaysAnswer books WOFs, services and repairs while you stay under the hood.
A workshop is one of the hardest places in business to answer a phone: machinery noise, greasy hands, and a car on the hoist that needs finishing by 4pm. But the phone is where WOFs, services and repair jobs come from — and a missed call usually means the customer books with the workshop down the road.
WOF and service work is repeat business: win the customer once and they come back twice a year for years. Which means every missed first-time caller isn't one lost job — it's a lost customer lifetime worth thousands.
Answering mid-job means stopping work, degreasing, and losing momentum. Most calls simply ring out.
A WOF is a commodity — customers book wherever answers first. Miss the call, lose a twice-yearly customer.
'Is my car ready?' calls are important to customers but break your flow a dozen times a day.
A useful repair enquiry needs make, model, year and symptoms — not a voicemail saying 'call me back'.
Yes — rego, make, model, year and the customer's description of the issue are captured on every booking and enquiry, so you start each job informed.
Yes. Set a simple status — 'ready after 3pm', 'waiting on parts, Friday' — and the AI relays it to callers asking for updates.
Breakdown calls are flagged urgent and pushed to your phone immediately with the caller's location and situation.
Live within 48 hours. We load your services, hours and booking rules, test with 30+ calls, then you forward your existing number.
Book a free 20-minute demo — we'll show you the AI handling a real auto workshop call, and have you live within 48 hours.
No pressure. No obligations. NZ based & operated.