Commercial contracts and regular home cleans start with a phone call — usually while you're on a job with a vacuum running. AlwaysAnswer captures every quote request and books every walkthrough.
Cleaning is a business of recurring revenue: win a weekly office contract or a fortnightly home clean once, and it pays for years. Which makes the economics of a missed call brutal — that single unanswered ring might be a $15,000-a-year commercial contract going to the next company on the list.
Most cleaning business owners are working cleaners themselves, on jobs through business hours with equipment running. The phone rings into a pocket that can't answer, and the growth the business needs sits in a voicemail nobody checks until night.
Owner-operators clean through business hours. The calls that grow the business come exactly when you can't take them.
Office managers gathering cleaning quotes work down a list. The companies that answer get to quote; the rest never hear about it.
Commercial work needs a site visit — size, frequency, special requirements. The call's job is booking that walkthrough.
Reschedules, access instructions, one-off extras — small calls that turn into chaos when they go unanswered.
Yes — site size, frequency, scope (offices, kitchens, sanitary, windows), start date and decision timeframe, so your walkthrough and quote are sharp.
Yes — reschedules, access instructions and one-off extras are captured and confirmed by SMS, with your schedule updated.
Absolutely — home clean enquiries get pricing guidance per your rules, frequency preferences captured, and first cleans booked.
Live within 48 hours — services, service area, pricing rules and booking flow configured, tested with 30+ calls, then your number forwards.
Book a free 20-minute demo — we'll show you the AI handling a real call for your industry, and have you live within 48 hours.
No pressure. No obligations. NZ based & operated.